2564 New Zealand
Work Type
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Night Auditor/Manager
Auckland Auckland New Zealand
Part Time

The Night Auditor's role is crucial in the smooth running of our Front Office and the Hotel as a whole. This position is responsible for ensuring the successful completion of all accounting functions and also for the operations of the property overnight in the absence of the General Manager.

We are looking for motivated individuals with the following:-

Previous experience in a Hotel, preferably in a front office / reception role (experience in a 4 star standard property with familiarity of a Night Auditor or Rooms Division Duty Manager role will be advantageous).

Experience in use of PMS system such as Fidelio/Opera Fidelio is preferred though full training will be provided for the right candidate.

Great communication skills with a good understanding and command of the English language both written and verbal.

The ability to work under pressure and in high pressure situations  the Hotel is in your hands over night!

The Confidence to make on the spot decisions in the best interest of the Hotel and it's guests.

The maturity to handle customer complaints and come to an effective resolution.

A friendly and outgoing personality with the ability to work with other members of staff and guests from a wide range of cultural and socioeconomic backgrounds.

Availability for the next 12 months at minimum.

Duties will include:-

Guest services at the front desk,

Check in/check out process

Cash and Credit card handling

Completion of Night Audit procedures

Exceptional customer service

Supervision of night staff,

Hotel safety and security.

You must have NZ Permanent Residency or Citizenship in order to be considered.

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