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Customer Service Supervisor | Building Industry
10/07/2017
-
Auckland New Zealand
Full Time

Iconic construction products, Fantastic market reputation, Exciting Senior Customer Service Role.

Our client is a leading wholesale supplier of engineering, hardware, electrical and plumbing products. Pushing into a new phase of growth, they are currently seeking a dynamic and hardworking Customer Service Supervisor to operate in a challenging and fast paced environment.

Representing a number of iconic construction products, customer care is a critical part of the business’ success and market reputation. The opportunity exists for the right person to step up and drive a small team to the next level of excellence in service delivery.

Stepping into a role within a company that is servicing the construction boom, we are seeking an individual from a related industry who is keen and eager for a challenge. This is an exciting and fast paced environment where self-motivated, positive and enthusiastic individuals thrive.

The role will sit within the customer service team and supervise 2 Customer Service Representatives. The core services provided by the team include day to day sales orders, responding to customer delivery inquiries and other administrative support functions. Your role will include liaising with clients and customers on a daily basis, as well as managing the workflow within the customer service team. It is essential that you can support the building of a positive team environment where individuals flourish, whilst also maintaining productive.

The right candidate will ideally have the following skills and experiences:

  • Experience working with engineering, hardware, electrical, plumbing or building products
  • Customer service experience
  • Experience managing/supervising people
  • The ability to build strong and effective working relationships with a range of dynamic personalities
  • A vibrant and outgoing personality
  • Organized and proactive nature
  • Exceptional communication and leadership abilities
  • Computer savvy
  • South/Central Auckland location preferable

This is an extremely exciting role that will provide future opportunities, but above all, instant professional advancement in the form of new knowledge and a challenging and fun environment.


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