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National Credit Control Manager
Otago Otago New Zealand
Full Time
Crest Commercial Cleaning Ltd

Rare opportunity for credit management at a national level, based in Dunedin, Secure employment in a growth industry with an expanding and progressive company, Challenging and rewarding role in an open team environment.

CrestClean is proudly 100% Kiwi owned and is New Zealand's industry leader in the provision of commercial cleaning services. CrestClean has experienced 21 years of compound growth and currently provides contracted services to over 4,000customers from Whangarei to Invercargill.It delivers high quality cleaning services through over 600 franchised owner operators.

The position of National Credit Control Manager has become available in the Dunedin head office. The position manages the credit control function within the business, and will oversee the collection of customer accounts from a debtors ledger of 4,000 customers nationwide.

We are seeking a candidate who will be comfortable with change and growth, and have strategies for managing this in a progressive company. This role is challenging and demands a high level of competency in this field.

Duties & Responsibilities:

  • Implementation and review of credit procedures and policies
  • Commencement of credit control relationship with new customers including risk assessment
  • Processing of new account application forms andpayments for pro forma accounts
  • Management of credit control staff to ensure procedures/policy standards are being maintained
  • Query resolution by liaising with regional sales managers and customers
  • Ensure efficient collection and resolution of 60+ accounts
  • Monthly debtor analysis reporting

Skills & Experience:

  • Proven credit assessment and management in a corporate environment
  • Knowledge of Microsoft Dynamics GP and the Microsoft Office Suite will be an advantage
  • Accurate data input ability with a high attention to detail
  • Show excellent time management, planning and organisational skills
  • Have excellent numeracy and literacy skills

The successful applicant will also possess the following attributes:

  • A positive and enthusiastic attitude
  • A strong customer focus with a manner that ensures high customer satisfaction and retention
  • Be commercially minded with astute judgement
  • Show initiative and the ability to negotiate and make decisions
  • Able to self-manage and work autonomously, as well as part of a team
  • Able to communicate in an accurate and professional manner
  • Able to build relationships with people at all levels both internally and externally

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