2592 New Zealand
Keyword
Sector
Location
Salary
to
Work Type
Jobs
Online Jobs @ recruitme
<< Go Back
Customer Service Officer
08/01/2018
-
Waikato Waikato New Zealand
Full Time
Inland Revenue

Progress your skills in customer service with great training and support, Fixed term until June 2019, Te Rapa based opportunity.

  • Join our fun and fast paced environment
  • Fixed-term opportunity
  • February 2018 start

The Transactional, Customer Services team have a unique opportunity for people to join as a Customer Service Officer (CSO) Level 1 on a fixed term agreement until June 2019.

As a Customer Service Officer Level 1, you will undertake a wide range of activities, tasks and processes that ensure that revenue is collected and social policy programmes are administered effectively and efficiently. These positions require delivering a high quality service; processing returns, applications and correspondence.

To be considered for this role you will have:

  • The capability to meet tight deadlines and service levels
  • A proven ability to multi-task with an eagerness to learn new complex tasks
  • Strong attention to detail with a high level of accuracy
  • Solid keyboard/computer skills
  • The ability to be agile and flexible in a changing work environment with the ability to move between tasks, independently and as part of a team
  • Demonstrated prior experience of providing a high level of customer service
  • A professional outlook and take pride in the service that you offer
  • The ability to quickly learn IR computer systems, processes and procedures
  • A willingness to work autonomously demonstrating initiative, curiosity and a can-do attitude
  • Prior demonstrated experience in a similar role (highly desirable)
  • Good time management skills, be reliable and committed to the task at hand
  • Demonstrated experience with problem solving, sound decision making and having a continuous improvement mind-set.

We are looking for proactive CSO's that care about making a difference to everyday New Zealanders and who want to contribute positively to our great team environment.

Sound like the job for you

To apply, please click on apply' and submit a CV and Cover Letter outlining the skills and experience you would bring to the role.

Applications close - Sunday 21st January 2018


Send Your Resume:
Use this option if you have access to your cover letter and Resume file.