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Cellar Door Host - Marlborough
08/01/2018
-
Marlborough Marlborough New Zealand
Contract/Temp
Yealands

Bring you knowledge and passion for wine to our Cellar Door, Deliver an exceptional wine tasting experience , Join an award-winning wine company.

Do you thrive on the challenge of retail sales Are you passionate about wine and want to deliver a second to none tasting experience Do you champion excellent customer service

Our company is just nine years young and has quickly become a global leader in sustainable wine production. Yealands Wine Group has established a presence in over 80 countries and has become the sixth largest exporter of New Zealand wine. Our unique location in the beautiful Awatere Valley, our sustainability platform and our internationally acclaimed wines draw visitors to our Cellar Door and Seaview Vineyard from all over the globe. We are seeking a Cellar Door Host to deliver an outstanding visitor experience and assist with duties and responsibilities as outlined by the Cellar Door Assistant Manager and Manager.

Reporting to the Cellar Door Assistant Manager, you will develop and maintain exceptional customer satisfaction (both online and in person) through welcoming customers, delivering knowledgeable wine tastings, leading sustainable vineyard tours assisting with functions. This role includes accountability for the fulfilment of online orders, maintaining a high level of presentation and cleanliness, managing stock, customer bookings and staff rosters.

Its a varied and busy role, and your knowledge and passion for wine and people, along with your energy, enthusiasm and can do attitude will help you deliver a quality and memorable experience for our visitors while facilitating a seamless team operation.

Are you the right person for us

  • Knowledge and passion for wine would be a key attribute along with the ability to impart that knowledge to others
  • A certificate/diploma level in wine, hospitality, customer service or admin would be advantageous but not essential
  • Ability to work 2-3 days a week including one day of the weekend - rosters may vary
  • You will have excellent standards of customer service and presentation
  • Attitude is important - positivity, confident, good sense of humour, and being a team player is essential
  • Having strong initiative and being self-motivated are important attributes
  • We move swiftly and things can change fast - you will be highly organised, have excellent time management and work well under pressure

Are we the right company for you

  • We are a global leader in sustainable wine production and are 100% committed to sustainability and to producing world class wines
  • Were professional with strong ethics and encourage fun, friendly and social outlook for our team
  • We value our people and the environment and are inspired to think boldly, tread lightly and never say it cant be done

This role is a part time fixed term contract for 5 months and is based at our state of the art winery in Seddon, Marlborough. Please apply on line with your CV and covering letter. You must be legally entitled to work in NZ to apply for this role.


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