2592 New Zealand
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Application Support Consultant
Bay of Plenty Bay of Plenty New Zealand
Full Time
Cucumber Limited

  • Exciting new opportunity!
  • Do you have a true passion for customer service and digital technologies
  • Would you like to work with a fun, award winning team

Yes Then we are what you've been waiting for.

We're a special bunch. The push the boat out kind of folk who do more than tech, more than websites, more than digital and more than bottom lines for business. We're about creating a real tangible human difference, for real human people.

We're all about freedom. The freedom to solve the problems our clients face, not just the ones they think they do. Freedom to do things differently - to grow, be challenged and make a difference. No two days are the same. No two people, no two projects. It's the nature of who we are. We're a joint team of creative collaborators, driven by the Why in EVERYTHING we do. We seek people with similar values to join our growing team of 40 people. Right now we are looking for an exceptional Application Support Consultant.

As Application Support Consultant you will be responsible for delighting Cucumber's valued customers through providing excellent service, every day! We are relentless in our pursuit of providing the best service possible with this role at the forefront of that drive, ensuring our customers are informed and responded to, with issues resolved in acceptable timeframes.

Reporting to the Application Support Consultant team lead, this role will work closely with the wider Sales & Technical Delivery to ensure our service agreements are delivered effectively and in harmony with project delivery.

You will be based in our HQ in beautiful Tauranga, Bay of Plenty, with this being a full-time role. If you're not tempted so far, here's a few Cucumber facts


  • Are in growth mode with a clear strategy, which focuses on both a services and product approach
  • Have technical ambition to match: we are not shackled by technology constraints, but it is also not a free for all. We use the technology that makes sense for the problem we are solving.
  • Have a smart, passionate team who genuinely care about delivering together for our clients
  • Care about our people, with monthly social events, monthly company updates, cakes on your birthday, fresh fruit available and a great office environment!


  • Will be capable of building great relationships with customers and team members
  • Will be an excellent communicator who can speak a bit of geek, but also able to translate that into plain English for business people at all levels of an organisation
  • Be highly organized and able to be across multiple issues and customers with ease
  • Have 3-5 years' experience in digital support or similar roles
  • Have strong written and verbal communication skills
  • Have experience influencing people and motivating them to complete the activities needed
  • 2-3 years minimum experience with software/web testing and excellent attention to detail

Join us We share the load, the merit, the Lols, and sometimes, the pies! We have a very particular set of skills that delivers business transformation through digital experience. Basically, we get sh#t done, because we love it and it means something. And we can leave at the end of the day or the end of our stint, knowing, we're been challenged, have grown and have made a slight impact on the world and people around us. Cucumber is where technology passion and family values combine to make a truly unique company. So if you would like to exercise your true potential and be mission critical to the team and clients you are servicing then please contact us today!

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