2592 New Zealand
Work Type
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Reception & Operations Support
Auckland Auckland New Zealand
Full Time
Market Pulse

Market Pulse International is a specialist in retail performance programs, measuring and managing customer service and brand standards for its retail client base. An opportunity has arisen within our operations team and we are now seeking an Reception & Operations support role to help run the office and deliver client programs operating in New Zealand and overseas.

Responsibilities include:

  • Support to Group Operations Manager
  • Fieldwork delivery
  • Field team recruitment
  • Reception and PA tasks
  • Office maintenance
  • Quality assurance on survey responses

The Reception & Operations Support role is primarily responsible for maintaining the office (organising contractors, handling calls and greeting visitors etc) plus supporting the Group Operations Manager in the day to day delivery of our mystery shopping, retail compliance and merchandising programs internationally, to ensure delivery on time and under budget. In this role you will learn all parts of the business and be a key role supporting all departments.

The key duties for the role include:

  • Field team support
  • Field team recruitment
  • Monitoring fieldwork delivery
  • Quality control
  • Database maintenance
  • Reception
  • Office support
  • Collate updates from overseas teams

This is a full time permanent role and is a great opportunity for the right candidate to broaden their experience and show their capabilities. This role will provide good exposure to all aspects of the company and is a great stepping stone to future roles for progress within our company and for your future career. Key to success within this role is a positive and proactive personality willing to take on a variety of tasks.

Job Skills and Experience:

Previous experience in a retail or office support role

Excellent eye for detail

Confident working with data in spreadsheets

Highly organised, and proactive.

Strong English written and verbal communication skills

Must be IT literate and confident in learning new IT systems

To apply please send us your CV along with a cover letter to Andy Gregory


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