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Incentives Specialist - Operations - Wellington (02218)
West Coast West Coast New Zealand
Full Time

Great development opportunities in a large team

Exposure to a variety of different ACC products

9 months fixed-term position

Role closes Sunday 14 January

We're transforming ACC into an organisation that puts our customers at the heart of everything we do. The Business Customer Service Delivery Group (BCSD) is delivering a range of improvements that will make it easier for businesses to deal with ACC.

About the role:

The Incentive Specialist is a newly created role to best support our transformation and ensure we are fit for the future. The role is responsible for conducting financial analysis for ACC products, provisioning the support of ACC incentive products and conducting annual reviews of policies.

You may become a subject matter expert (or you are one already) however there will be a degree of cross skilling across certain products to help manage workflow.

What we're looking for:

To be successful in the role you will have proven experience in financial analysis and analytical reporting. You will have the ability to effectively assess product applications for financial approval. And at times negotiate directly with the customer to determine an appropriate level of cover.

You will have excellent verbal and written communication skills with the ability to build strong relationships with a number of different stakeholders. You will display great attention to detail. You're naturally confident in a senior setting and feel comfortable presenting training material to various groups.

You will be comfortable handling escalated queries and adept at applying a customer focused approach to problem solving. We are looking for someone solution focussed who enjoys networking with the wider Business Customer team to reach the right outcome.

How to Apply:

We're big on career development at ACC, and we'd love to see how far you can climb with us. In fact we think you'll be surprised at all that's waiting for you here.

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