3074 New Zealand
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Family Support Coordinator
Auckland Auckland New Zealand
Full Time
Alpha Recruitment - NZ

Work for an organisation where you know you are making a difference, Leading not-for-profit organisation, Provide support to families.

The Organisation

Our client is the leading not-for-profit organisation in New Zealand providing support for children with cancer and their families.

They believe that every child and their family deserve to be well, embrace hope and continue to dream. They provide tailor made support through a variety of service initiatives to each child and family dependant on their needs. They supplement the support with programmes that empower families and address specific challenges at various points on the child cancer journey.

The Role

As a Family Support Coordinator you will provide individualised support within a geographical area, whilst the child is on treatment, post-treatment and subsequently living with childhood cancer. You will also provide the same level of support to families of bereaved children.

Some of your duties will include:

  • Deliver support that meets the social, emotional and practical needs from a strength base approach
  • Accept family referrals, making contact within prescribed time frame and maintaining support contact
  • Assess the needs of families and facilitate access to programmes and resources based on their needs
  • Attend relevant hospital, outpatient clinic and community contact meetings as required
  • Provide appropriate grief, loss and bereavement support programmes for individuals and parents


As the ideal candidate you will demonstrate the following:

  • Experience working with a diverse team of professionals/volunteers
  • Preferred experience of a working knowledge of medical disciplines (in particular nursing practise, counselling and/or social work)
  • Effective verbal and written communication
  • Strong professional boundaries
  • Planning and co-ordination skills
  • Passion for children facing challenges in their early lives and their families
  • An ability to develop effective working relationships with external customers and staff
  • An ability to observe confidentially, use discretion and initiative and work in a professional and ethical manner at all times
  • Positive and enthusiastic attitude
  • New Zealand Drivers License and must be legally entitled to work in New Zealand

On Offer

The opportunity to join a well-respected organisation that truly makes a difference across New Zealand in familys time of need. You will join a very supportive, close knit team who focus on wellness and mindfulness within the organisation.

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